Privacy Policy

🏢 Who We Are

Boomerang International Educational Services is a leading education consultancy dedicated to helping students achieve their dreams of studying abroad. Our website address is: https://boomerangedu.com

We operate from multiple locations worldwide to better serve our students:

• Australia: Level 2, 22 Grenfell Street, Adelaide SA 5000
• India: Block A-2B, 158 A, Ekta Apartments, Paschim Vihar, New Delhi 110063
• Nepal: Lions Chowk, Narayangarh
• Sri Lanka: 141/1 High Level Road, Nugegoda 10250
• Kenya: The Mirage 12th floor, Suite 23, Chiromo, Westlands, Nairobi

📋 Information We Collect

Comments & Inquiries

When visitors leave comments or submit inquiry forms on our site, we collect:

• The data shown in the forms (name, email, phone number)
• The visitor’s IP address and browser user agent string for spam detection
• An anonymized string created from your email address for Gravatar service

Media & Files

If you upload images or documents to our website (such as academic transcripts or identification), we recommend avoiding files with embedded location data (EXIF GPS). We treat all uploaded documents with strict confidentiality and use them solely for the purpose of providing educational consultation services.

Student Applications

For students applying through our services, we collect:

• Academic records and qualifications
• Personal identification information
• Contact details and emergency contacts
• Visa and immigration related documents

🍪 Cookies Policy

We use cookies to enhance your experience on our website. Here’s how we use them:

Login Cookies: When you log into our student portal, we set up cookies to save your login information and screen display preferences. Login cookies last for two days, and screen option cookies last for a year. If you select “Remember Me”, your login will persist for two weeks.

Analytics Cookies: We use Google Analytics to understand how visitors interact with our website. These cookies collect information in an anonymous form, including the number of visitors, where visitors come from, and the pages they visit.

🔗 Third-Party Services & Embedded Content

Our website may include embedded content from other platforms (such as YouTube videos, Google Maps, social media posts). Embedded content from other websites behaves as if you had visited those websites directly.

These websites may:

• Collect data about you
• Use cookies
• Embed additional third-party tracking
• Monitor your interaction with embedded content

Partner Universities: When we submit your application to partner universities, we share only the necessary information required for admission processing. Each university has its own privacy policy which will apply to your data once shared.

⏱️ How Long We Retain Your Data

We retain different types of data for different periods:

• Inquiry Forms: 2 years from submission
• Student Application Records: 7 years as required by educational regulations
• Comments: Retained indefinitely for reference
• User Accounts: Until you request deletion
• Marketing Communications: Until you unsubscribe

For registered users, we store the personal information provided in user profiles. All users can view, edit, or delete their personal information at any time (except usernames cannot be changed).

⚖️ Your Rights Over Your Data

Under data protection laws, you have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Portability: Receive your data in a structured, commonly used format
• Objection: Object to processing of your personal data
• Restriction: Request restriction of processing your personal data

📧 Contact Information

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Response Time: We aim to respond to all privacy-related inquiries within 48 hours during business days.