PROGRAMME OUTLINE
This APU Diploma in Hotel Management is designed to provide
- Understand the integration between the various types of hotels and the concepts in managing day-to-day operations in hotel management with basic problem-solving skills.
- Provide excellent services to hotel guests and uphold professionalism and ethical values in ensuring quality guest experience.
- Demonstrate the significant role and function of teamwork in fostering cohesiveness and collaboration among staff in the co-creation of excellent guest-related services.
- Understand the concepts in hotel management and a systematic hotel programme planning by applying basic skills related to hotel operations through lifelong learning activities.